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October 6, 2008

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GROWING YOUR BUSINESS TOGETHER





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Flowers Canada Retail Conference 2008
October 17-19   Ottawa, ON

Sustaining the Sustainability Drive
Floral industry reveals lean, green secrets

Unlocking the Secrets of Sending Online
The Balancing Act, a show focusing on the needs of women, highlights best practices for sending flowers

The 'Ex List'
CBS reality TV show partners with 1-800-Flowers.com

House Votes to Keep Flowers Duty-Free
Until December 31, 2009 if the Senate agrees

1-800-Flowers Names New Head
Five months after it abruptly fired the head of its consumer floral brand business

Dole Announces Exit from Floral Industry
And is expected to begin around the 4th quarter of 2008

 



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sustaining the sustainability Drive

Floral Industry Reveals Lean, Green Secrets

John Scott Wilkins, Hans Brand, Brian Suslak, Jim Prevor and BJ Dyer share their energy and expertise about environmental efforts within the floral industry.
Everybody talks about "going green," but how do you know when you've got there? You don't, but that doesn't mean you abandon your travel plans.

"As frustrating as it may seem, no one ever passes an official sign on that road that says "'Welcome! You've entered the perfect state of sustainability,'" BJ Dyer, AAF, AIFD, told a packed house during the All Industry Sustainability Session. "Nope, instead you'll constantly hear, 'Are we there yet?' That's OK. Enjoy the journey."

Fellow panelists, including a grower, wholesaler and supplier, chimed in on the "not a destination, but a journey" chorus when defining their company' efforts toward sustainability. "What I took from all of us and heard from others was sustainability is continuous process improvement. You can't boil the ocean with sustainability," says John Scott Wilkins of Delaware Valley Floral Group. "Start out small, achieve successes and continue to build on the program year after year after year."

Wilkins and Dyer joined Hans Brand of B&H Flowers, Brian Suslak of W.J. Cowee and moderator Jim Prevor, a renowned business expert and publisher of the Perishable Pundit on stage as they detailed the steps big and small their organizations are taking — and the challenges of traveling on what's still an unmarked road.

Dyer told attendees that although Bouquets continuously rolls out environmentally friendly initiatives, he's not convinced he's far enough down the path to slap a green label on the Denver shop he co-owns with Guenther Vogt, AAF. "Other business are further along than we are, so I concentrate on making sure our customers know what specifically we're doing instead of worrying about labels," he said. And although most customers aren't yet willing to pay more for "green" products, they are thankful that their retailer "has done the environmental work for them," Dyer told the audience.

That gratitude extends along the supply chain to wholesalers that source product from environmentally certified growers and suppliers with sustainable practices.

Here are a few examples of the environmental work done by panelists:

B & H Flowers, a grower in Carpinteria, Calif.

  • Collects all rainwater and irrigation water in a percolating pond and holding tanks to recycle the water through a completely self-contained system, resulting in no runoff.

  • Inspects plants and water valves daily to minimize wasted water, and has installed high-efficiency water pumps.

  • Makes extensive use of beneficial insects, uses soft or organic products in the rare instance treatment is needed, and is increasing the use of certified organic fertilizers. B & H has an extensive recycling program and minimizes waste.

  • Is the first flower grower in Santa Barbara County to be VeriFlora-certified as a sustainably grown greenhouse operation.

Delaware Valley Wholesale Florist, with locations nationwide

  • Invested in new lighting technologies that have reduced electric usage by 20 percent.

  • Implemented a waste management/recycling program that greatly reduces waste going to the landfills and significantly lowered costs.

  • Is reviewing options of converting a portion of its power to solar energy.

  • Hosts energy summits to promote better ways to utilize energy within its distribution fleets and uses technology to monitor and control fuel utilization and engine performance.

  • Recently re-certified by VeriFlora.

W.J. Cowee, a supplier of floral picks based in Berlin, N.Y.

  • Pledged to promote forest sustainability by only using timber properly and legally harvested in accordance with sound environmental and sustainability practices.

  • Uses virtually all of its waste material from production (wood timber) to create the steam energy required to manufacture its products and heat the factory buildings. The result: no appreciable amounts of carbon fossil fuel.

  • Spearheading a public relations campaign to educate the industry about global deforestation and its effect on the earth's environment and eco-systems.

Bouquets, a retailer in Denver

  • Recycles all cardboard from flower and product shipments as part of standard recycling program.

  • Reuses incoming packing and shipping materials for outgoing shipments (and gives customers the reused vase boxes, to support their pick-up arrangements during home transport).

  • Installed electric hand dryers to replace paper towels in restrooms, replaced paper towels with cloth work towels.

  • Changed most of its halogen and incandescent lighting to more energy-efficient compact-fluorescent bulbs.

  • Purchases locally grown floral products when possible and practical.

  • Subsidizes commuting costs for employees who use public transportation. More than 75 percent of the staff use public transportation or bicycle to work.

  • Markets a recycle/reuse program offering credit to those who bring in used vases and other floral containers.

  • Markets indoor fresh floral arrangements as an alternative to overuse of water in lush landscapes (in light of the region's extended drought).

  • Uses a floral preservative system that allows initial processing water to be reused over weeks, saving both water and preservatives.

  • Uses timers for lighting, signage and HVAC systems.

  • Uses carbon-dioxide-producing technology in the coolers to lower demand on refrigeration systems. It also inhibits aerobic bacteria, botrytis and mold, so less bleach and disinfecting chemicals are used. The compressor room is cooled with an environmentally friendly evaporative cooler system, to lower demand on air-conditioning.

 

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unlocking the secret of sending flowers online

The Balancing Act and Flower Shop Network Unlock Secret of Sending Flowers Online

The Balancing Act, a television program renowned for it contribution to womens issues, addresses the issue of sending flowers online with Flower Shop Network, a directory of real local florists. Insight into buying flowers online - what you need to know to make your life easier while saving time and money.

Lifetime Television on Thursday October 9th at 7:00am est will air a segment from The Balancing Act with Flower Shop Network concerning sending flowers online.

Women today are busier than ever. Caught between work and home often in a place far away from family and friends, women need a place to turn to for help. The Internet has become the place they turn to for communication, shopping and gift giving. With the use of the Internet as a way to balance their time and shopping needs, this program discusses the way to save time and money using a floral directory while avoiding the pitfalls of buying flowers online. With the current economy, saving money is a priority and using great tools like the Internet are beneficial. But with every great tool there can be drawbacks. This segment examines the advantages of directly contacting a local florist through an online floral directory like Flower Shop Network, whose members are real local florists with brick and mortar locations.

This segment details the advantages of sending flowers using a local florist:

  • How to use flowers as a way to communicate with loved ones.
  • How your dollar value is greater than when you go through a middleman.
  • How to avoid order gathers.
  • How to confirm that they are true local florists.
  • How to ask questions in order to receive the best value and service.

The Balancing Act demonstrates the quick and easy way to order flowers online with the Flower Shop Network floral directory, taking the guesswork out of the equation by verifying the location and quality of the florists.

About The Balancing Act
The Balancing Act empowers women seeking personal and professional growth while managing a career, family and home on a daily, half hour television series as seen on Lifetime Television and produced by Five Star Entertainment.

  

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the 'ex list'

As part of its promotional campaign for new series "The Ex List," CBS has teamed with 1-800-Flowers.com to launch the first official "Ex Day" on Oct. 16, during which people will be encouraged to reconnect with an ex by sending him or her a special "Ex Bouquet" through the online flower delivery company.

"Ex List," which premieres Friday night, stars Elizabeth Reaser as a flower shop owner who learns from a psychic that she's already dated her future husband and sets out to find him.

Additionally, CBS has launched an "Ex List" page on Facebook that allows users to build their own Mr. Right and is sponsoring an "Ex List" branded romance horoscope widget.

" 'The Ex List' is about the ins-and-outs of life, love and dating, and our promotions are designed to reflect that," said CBS marketing executive vp Anne O'Grady. "Whether they're out on the town with a date or with pals, posting profiles online or just cruising the Web, we set out to help young women have more fun on the dating scene while growing awareness of the show."

CBS' promotional initiatives also include a customized "Ex List" Zagat Guide, listing the ideal bars and restaurants for reconnecting with an ex or meeting new people.

 

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house votes to keep flower duty-free

Importers likely won't have to pay duties on flowers coming into the U.S. from Colombia, Ecuador, Bolivia and Peru after the House voted last weekend to extend the Andean Trade Preference Act (ATPA) for one year.

The ATPA was set to expire on Dec. 31, but provisions of the bill will now be in force until Dec. 31, 2009, if the Senate agrees with the House.

Senate Finance Committee ranking member Charles Grassley (R-Iowa), key to the bill's success in the Senate, is evaluating the House legislation but has not yet endorsed it. The Senate has not set a timetable on ATPA action.

If the extension isn't granted, U.S. importers of record will have to start paying duties Jan 1, 2009, on all flowers from those four South American nations.

First enacted in 1991 and amended as the Andean Trade Preference and Drug Eradication Act (ATPDEA), the trade policy was created to reduce illegal crop production in the Andean region by removing the import tax on most products from Colombia, Ecuador, Bolivia and Peru.

 

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1-800-flowers.com names new head of floral brand unit

Nearly five months after it abruptly fired the head of its consumer floral brand business, 1-800-Flowers.com has named a successor.

Jan Murley, a board member of the Carle Place retailer who most recently worked as a consultant at the buyout firm Kohlberg Kravis Roberts, has been named interim president of the division, according to a Securities and Exchange Commission document the retailer filed Tuesday.

She will work as a consultant and remain a member of the board, the filing said. She replaces Monica Woo, who was fired in May after four years with the company. The company didn't say why she was let go.

"Jan has a very keen understanding of our brands and our business model," chief executive Jim McCann said in the filing. "Her extensive experience in the retail industry, particularly in the gifting and consumer-packaged goods sectors, make Jan a great fit for this important leadership position."

The consumer floral brand represents about $500 million in sales, or 50 percent, of 1-800-Flowers.com's overall revenue, the retailer has said.

When Woo became president of the division, she was the third-highest ranking executive at the company. In 2007, she had a $708,000 compensation package.

Murley also served as chief executive of the Boyds Collection, a Pennsylvania giftware company that she turned around and took private, 1-800-Flowers.com said. Before that she was group vice president for Hallmark Cards, which she joined after more than 20 years at the consumer-products company Procter & Gamble.

 

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dole announces exit from flower industry

The much-speculated announcement of Dole Food Company Inc.'s exit from the floral industry came by way of a company press release last week, confirming that Dole had signed a binding "letter of intent" to sell its flowers division. The sale could take place in "two or three phases" beginning in the fourth quarter of 2008, according to the release.

Dole entered the floral industry in 1998, when it bought Sunburst Farms — then the largest U.S. importer and marketer of fresh cut flowers — and Floramerica — then the largest Latin American grower and exporter of fresh cut flowers for the U.S. market — as well as CCI Farms, Four Farmers and Finesse Farms. The growing powerhouse had more than 1,000 acres of floral production in Mexico, Colombia and Ecuador, which it eventually reduced by about 40 percent. It opened a 328,000-square-foot processing and shipping facility in Miami in 2002, which featured a display of the company's 820 varieties of fresh cut flowers and a research lab.

Several industry buyers have speculated that the new owners will market under the former Sunburst brand. Dole company representatives said they are prohibited from commenting on the pending sale.

 

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